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Hotel Management

We are here to help no matter how difficult it is.


     Many mistakes made in the beginning can result in increased fixed costs, extra human resources, low sales figures and lost customers.

     The hotel strategy plays a key role in sales, customer satisfaction and turnover figures. An experienced manager is able to program a successful start of the hotel from the very beginning. A frequent mistake is not to consider human resources, cost and sales in the project phase.

     A successful project needs to have consistent strategies for operations, sales and marketing.

     Our main expertise is the operational management of hotels and vacation resorts. We offer service packages for hotel management – from the initial idea of investment to the official opening and steady operation of the hotel.

     With our customers, we will go through the different phases of growth. From a family operated hotel up to the successful hotel chain. We offer competent leadership and management of all activities associated with investment and hotel management:


  • Creation of a concept and business plan
  • Marketing analysis and feasibility study
  • Project and financial consulting
  • Budgeting and accounting
  • Compliance with regulatory standards
  • Pre-opening and categorization
  • Human resources
  • Marketing and sales
  • Public relations and advertising
  • Working procedures and service standards
  • Revenue management and Channel management
  • Social media and online reputation management
  • Hotel software and IT solutions
  • Housekeeping and laundry services
  • Management of a restaurant and wellness center
  • Maintenance and landscaping
  • Supply chain management
  • Energy efficiency and environmental policy


For further information please refer to the enquiry form or contact us directly. We will be glad to address your individual requirements and to offer the most appropriate form of assistance.

Margarita Tsolova

+359 886 66 50 50

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   Key2Property Management Ltd.

  •   Sofia, „Hipodruma“, bl. 107
  •  +359 886 66 50 50
  •  This email address is being protected from spambots. You need JavaScript enabled to view it.

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