Key2Property Logo

Mystery shopper program

What is the best way to maintain service quality?

 

     How well are the employees performing when the supervisor is absent?

     We offer site visits including a report with evaluations and recommendations for improvement in the hotel and restaurant industries.

     Monthly or yearly site visits are recommended, depending on the level of service the organization is targeting.

     This program is essential and an important instrument to enjoy satisfied and returning customers, who are not price sensitive.

     Prices:

  • Mystery shopper hotel site visit and report 600 BGN excl. VAT
    Additional expenses for transportation, accommodation, dining and services during the visit apply to the hotel.
  • Mystery shopper restaurant site visit and report 190 BGN excl. VAT
    Additional expenses for transportation, accommodation, dining and services during the visit apply to the restaurant.

For further information please refer to the inquiry form or contact us directly. We will be glad to address your individual requirements and to offer the most appropriate form of assistance.

Margarita Tsolova

+359 886 66 50 50

This email address is being protected from spambots. You need JavaScript enabled to view it.

 


   Key2Property Management Ltd.

 
  •   Sofia, „Hipodruma“, bl. 107
  •  +359 886 66 50 50
  •  0700 20 717
  •  02 4 237 388
  •  This email address is being protected from spambots. You need JavaScript enabled to view it.

Your vacation in Bulgaria!